![]() Verify the disc that you are trying to play is supported by the player.If there is a HOLD switch or function available for the player, make sure that the switch or the function is set OFF.Manuals are posted on your model support page. To verify model-specific information on any of these steps, refer to the instructions supplied with the product. IMPORTANT: Not all CD/DVD players are supplied with the same functions and/or features. If you experience difficulty playing a disc and you receive any of the following error messages, there may be an incorrect setting or there may be a problem with the disc that you are trying to play.įollow these steps to try to resolve this issue: Check Applicable Products and Categories for details. IMPORTANT: This article applies only to specific products and/or operating systems.
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